Since it's my first time to purchase a big makeup set, particularly an 88 eyeshadow palette, I was kind of disappointed with what happened to my recent purchase at Romwe. I ordered the eyeshadow and was very excited to receive. I planning this purchase because I want to use this to practice on how to put on eyeshadow makeup. See this.
I chose warm colors for this set. I want to practice on creating dramatic effects so I chose the one with those brown and beige. But why is it damaged? I tried to email Romwe's customer service but they're not replying to my inquiry.
I don't really know what happened but the package was packed in several covers like bubble wrap and all. I think maybe, it wasn't packed correctly that's why 2 of the palettes were damaged. Here are the series of how was it packed.
I think the covers were very thin and they put a little bubble wrap around it. Tinipid! In the end, it damaged two shades which I think it was entirely the fault of the one who packaged it. They should have put consideration that it's a makeup and unlike the usual clothes, it should be properly sealed.
It's sad that my excitement after all turned into a slight disappointment but things like this can't be prevented because it happened already. I hope next time, they will consider suggestions on packaging properly. Until now, I emailed them twice but got no response. I ended up deciding not to exchange it anymore since it will take a lot of hassle on my part. I will just use this to practice on my goals, and that is to create eye shadow makeups. Let's see if I have the skill. LOL
Xoxo. ♥ :)