I was all giddy with my Zalora order even before I purchased it and especially now that I received it when I got home from work. Honestly, I got into different troubles and problems before my first order. Let me share my experience with you.
I already knew Zalora months ago when I joined the Listerine 21-Day Challenge because they provided a reward to the challengers who finished the program. It's a P250 GC from Zalora. I also got the chance to avail their P250 voucher when I subscribed to their newsletter after registering at their site.
So there I am, so excited to order my first item with them when suddenly I encountered so many problems on the site. I used first the GC from Listerine's challenge. I tried to checkout the coupon if it really works when suddenly it gave me an error after the submission. Then I tried the other 250-voucher and encountered the same problem. I emailed their CS team, and they gave a reply after a week saying they will check it first. They messaged me back after another week. I was already disappointed with them then because of all the hassle I encountered. Not to mention their not-so user-friendly site. I don't know, maybe it's just me or I really have something that I don't like in their site. Then they emailed me with the new code for one from my 2 discounts. Only one returned! I forgot about it and I left it in my email for a while then suddenly, I got the urge to use it again and it says that it's expired. I was so furious because there's no information about the expiration date of the code, like an exact expiration date! So there I am again, messaging their CS team 'till I was on the verge of my madness with them. I can't use any of the offers they're giving and I was about to bid goodbye to them for real. However, I still gave them another chance.
Then last week, I made a final decision to 'really' purchase and use the code. So I think this order removed all my stress with them away. I was so in love with both of the items and the fact that I both got them in a discounted price was a steal!
I actually had an eye for two wedges before but because of what I encountered, it was out of stock when I get back to them so I got to choose different items. Good thing they still have a single stock left for each of these items. I actually took a risk because both of these are in size 36 when I am 35 1/2. Still, it fitted me just fine. :)
I guess these two babies compensated for all the negative feeling I got before. I just hope Zalora will be alert in responding to their emails. Anyway, I still give them the benefit of the doubt with their fast shipping service and wonderful items.
Also, they sent a sample of Downy Mystique inside the box. Thanks. :)
How do you find my first haul from Zalora? I actually find their items a bit pricey but because of the discounts and coupons you can get from their partner brands, you can save a lot! Try browsing their site here.
'Till my next post. I'm just kinda busy that's why I am not updating ofter. *sigh*.. I'll find more time I promise. ♥